Terms and Conditions of www.sushitodoor.co.uk

1. Introduction The terms of use of the website www.sushitodoor.co.uk (referred to as “Terms”) govern the rules for placing orders for sushi delivery by Sushi To Door, located in Grimsby. Continuing to use the site and placing orders signifies acceptance of these Terms. If you do not agree, you should leave the website immediately.

2. Electronic Communication By using our service, you agree to electronic forms of communication. Information about orders and any announcements will be communicated via email and on the website. This form of communication fulfills legal requirements for written form.

3. Data Protection We collect personal data necessary for fulfilling orders, including contact and payment information. These data are used solely for order fulfillment and customer service. We do not share personal data with third parties without explicit user consent unless necessary for service delivery (e.g., couriers, payment service providers).

4. Changes to Terms We reserve the right to change the Terms at any time. Changes take effect immediately upon their publication on the website. We encourage you to regularly review the current Terms.

5. Ordering and Cancellation Policies

• Orders can be placed by individuals who are at least 16 years old.
• After placing an order, you will receive an email confirming the receipt of your offer. A contract is formed when we confirm the dispatch of your order.
• In case of errors in the order, we reserve the right to cancel it and refund the payment.
• Orders can be canceled up to 3 hours before the scheduled delivery time.

6. Payment Methods We accept various forms of payment, including cash on delivery, bank transfer, and online payments.

7. Complaints and Returns In case of product damage or discrepancy with the order, complaints should be reported immediately upon receipt of the order. Returns are accepted only in these cases, and refunds are processed within 2 business days.

8. Delivery We deliver orders within a maximum of 30 minutes from the time of booking. Detailed delivery time is provided when placing an order. Deliveries are made during specified hours.

9. Catering Catering orders require a 30% deposit and can be canceled no later than 3 days before the scheduled event.

10. Contact For any inquiries or notifications, please contact us at: info@sushitodoor.co.uk.